Do you sell to the general public?
Absolutely, and we sell to the public at contractor
pricing.
Do
you install windows that you sell?
No, but we can refer you to a list of very
reputable contractors that do installations.
Are
the windows that you sell guaranteed?
All windows that we sell have warranties.
The warranties are based on the manufacturers and each of them are
slightly different.
Do you provide service if a window seal should leak or door hinges
need adjustment?
Yes, we have some of the best service technicians
in the business and we take pride in exceeding customer expectations
with our service.
Does
the copper clad windows and doors change color with time?
Yes, due to the oxidation process, copper
clad will gradually change colors to a warm patina. This is a natural
process and the copper becomes even more beautiful with age.
Once
a product has been ordered, how long does it take for delivery?
There are several factors involved in determining
the length of time for delivery i.e. time of year, size of order,
distance to manufacturer, etc. If you order one of our Italian products
it could take up to 4 months for delivery. However most products
are delivered in 3-4 weeks.
Do
you sell windows and doors for remodeling jobs?
Yes!! We specialize in windows that are custom
built for historic restoration and all other types of big and small
remodel jobs.
Do you provide free estimates of the cost of replacing my windows
and doors?
We would be delighted to have one of our friendly
sales staff come to your house to give you a free estimate of replacement
costs and to show you samples of our products.
How
do your windows compare to Andersen and Pella windows?
Come to our showroom and see the difference
for yourself. Our windows offer more wood, stronger cladding, better
hardware, more options, etc. Our windows compare favorably with
all our competitors and we will work hard to sell you a better window
at a lower price!!
|